A chatbot is a software system that can simulate conversation with people through text or voice. Modern chatbots use artificial intelligence to understand questions, generate responses, and sometimes perform actions like booking appointments, answering support tickets, or helping with coding and research.

Chatbot

Rule-based chatbots

• Follow predefined scripts or decision trees

• Good for FAQs and simple customer support

The CBD oil market in Europe has expanded rapidly over the past decade, driven by rising consumer interest in natural wellness products, increasing awareness of cannabinoids, and ongoing regulatory developments. CBD, or cannabidiol, is a non-psychoactive compound derived from hemp, widely used in wellness, cosmetics, food supplements, and therapeutic applications.

Across Europe, CBD oil has moved from a niche product to a mainstream wellness ingredient, with growing adoption among consumers seeking stress relief, improved sleep, and other general lifestyle benefits.